Administrative/Office • Lawn Service • Maintenance
1. If I have a problem
with my service, whom do I talk to?
Our office staff can readily answer most questions concerning your
lawn and landscape programs. Service managers are available to answer
any specific questions concerning your service.
2. Are there any contracts
to sign in order to start service?
No, we simply ask for a 30-day written notice for cancellation of services.
3. After service is
provided how will I be invoiced?
We will leave an invoice at the door after each application. Watering
instructions and notes concerning your lawn and landscape will be left
at the same time. Payment is due upon receipt.
4. Can you call me before
my scheduled applications?
Yes, we would be happy to call you first to schedule applications.
We ask you to provide us with the phone numbers necessary to contact you
during normal business hours. We know that this is necessary for those
with pets or locked gates, pools etc.
5. What can I expect
from my lawn care program?
Our program will provide you with a green and weed free lawn.
6. Why do you use
granular fertilizers?
We only use granular fertilizers. It may cost a little more, but we
are committed to using the finest products available to achieve the highest
quality results. We believe in fertilizing from the soil line to the root
system and granular fertilizers provide this type of feeding.
7. Other companies always
left granular fertilizer on my walks and drives, will your service do
this too?
All walks and drives will be blown clean of fertilizers after each
application. We guarantee this service.
8. Why is grub
control included in the basic program? What are grub worms?
Grubs are the most damaging of all turf pests. By including this control
in the program we are able to prevent this type of damage and lessen the
infestation of other turf pests such as Chinch bugs, sod webworms, etc.
Please note: it can be substituted for the Nutgrass control at your request.
9. Can you really control
Dallisgrass? What about if
Dallisgrass is in St. Augustine turf?
Yes, our technicians treat this weed at the root zone. This allows
us to effectively control, or even eliminate this weed from your lawn.
We will re-treat as needed in hot weather. St. Augustine is easily damaged
from Dallisgrass controls. We will contact you concerning to what extent
we can control this weed in St. Augustine.
10. Do your lawn treatments
include all turf areas of my property, including alleys?
Absolutely, we will treat or mow your alley, as long as access is provided.
11. How will your products
affect my pets?
Our granular fertilizers are safe while still affectivity feeding the
turf. Our liquid treatments for weeds and insects will be safe after they
thoroughly dry. Watering in will further reduce the toxicity that may
be involved in the weed or insect applications. Please call our office
if any further information is needed.
12. When can I let the
kids outside?
After the application has completely dried, this may take up to 30
minutes. Please call our office if further information is needed. Granular
fertilizers should pose no toxicity to children or pets.
13. Nutgrass, or nutsedge,
is a problem in my lawn and landscape, can you control this weed?
Yes, there are products to effectively control Nutgrass in the lawn
and landscape beds. The lawn treatments can be included in your program
and scheduled approximately June 1st. There is a control for
Nutgrass in the beds, please call the office for more information. The
products we use for the lawn are not the same as we use in the landscape.
Mulching landscape beds is also recommended for weed control. These products
really work well, feel free to call the office for more details.
14. Since I only have
weeds in the spring, why should I get the fall pre-emergents?
Most winter weeds begin to germinate in the fall and that is the best
time to control them. Spring pre-emergents are designed to control the
weed problems that occur during the summer months. Spring and fall pre-emergents
in combination are designed to virtually eliminate turf weed problems.
This is your most effective weed program.
15. What if I notice
weeds still actively growing a couple weeks after your last application?
Call us! There is no extra charge for service calls. Our technicians
will gladly revisit your property to make sure our programs are working.
16. When can you treat
for grassy weeds?
Dallisgrass, Bluestem and Johnson grass all need hot weather
for weed controls to work properly. This means 90 degrees or higher. Watering
the next day and keeping a watering schedule over the next 2 weeks will
lessen any damage to Bermuda grass and hasten recovery of desirable turf.
17. How long will it
take for my broadleaf weeds, such as henbit, take to disappear?
Broadleaf weed controls should complete their control cycle with-in
14 days. After this time it is safe for your Technician to retreat stubborn
weed problems. Call if weeds are present at this time, there is no
extra charge should a request for extra service be needed for full
program clients.
18. How often will
I receive applications?
We schedule our applications every six to eight weeks. Some optional
applications, such as Nutgrass, Grub Control or Dalligrass sprays may
overlap the regular lawn program visits. These applications are best done
when weather and timing permit their most effective control.
19. Will your Tree
and Shrub program include my fruit trees?
Our Tree and Shrub program is designed for landscape ornamentals. We
can fertilize and use our dormant oil on fruit bearing trees. Our insect
and disease control may be systemic, and this may not be suitable for
fruit bearing trees and shrubs. Call our office for additional instruction
on the care of fruit trees.
20. How can I get
grass to grow in the shade?
Bermuda grass will not tolerate shade. We will normally consider St.
Augustine grass as our shade grass. If shade is excessive in areas, Fescue
grass has been our last resort turf for these areas. With trees, houses
and fences coming together on a property, many times it will need landscape
solutions. Turf has a higher requirement for sun and air then some landscape
plants. This may need a visit to discuss positive solutions.
21. Is weekly mowing
important?
In early spring and fall many mowing visits will be skipped because
of turf grass not actively growing. However, in the growing season weekly
mowing is very important to the overall appearance and health of the lawn.
Mowing should not exceed removal of more than 1/3 of the grass blade.
22. Why should I mulch
my beds? Can I do it just once?
The best way to control weeds in bed is by mulching. Up to 2 inches
would be a standard depth to spread the mulch. Other advantages to mulching
include: moisture retention, especially in the summer, it will break up
heavy clay soils, and most importantly it provides professional detailed
look to your landscape. This may need to be repeated each year or every
other for a fresh look.
23. How often should
I water?
Most research indicates that one inch of water per week is sufficient
for our Texas lawns and landscapes. Skip watering when rainfalls adequate
and adjust to increase watering in the summer heat. Newly planted landscape
and turf will require additional water until they are established. Have
your technician advise you if there are any additional questions. This
is a quick answer to a complicated issue. We need to use our water wisely.
Read any literature that may be available from Extension Agencies and
related literature.
Always know that you can call our office with any horticultural questions! We really care!
Diamond Lawn Service Inc.
Office
hours
7 a.m. to 5 p.m., Monday through Friday
After
hours
Our 24-hour answering service is always open.
Call 972-418-LAWN
(5296).
E-mail us anytime
at info@diamondlawn.com
Office
location
2101 Country Club Drive
Carrollton, TX 75006
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